Privacy Policy

At Dokeme ("we", "our", or "us"), accessible from https://Dokeme.myshoplaza.com, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

1. Information We Collect

When you visit or make a purchase from Dokeme, we may collect the following information:

Personal Information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely through our payment gateway)

Automatically Collected Information:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Device type and operating system

  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your order status or customer service inquiries

  • Improve our website and services

  • Send promotional emails (only with your consent)

  • Detect and prevent fraud or abuse

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only when necessary to:

  • Process payments (e.g., payment gateways)

  • Ship your orders (e.g., logistics providers)

  • Analyze website performance (e.g., analytics services)

  • Comply with legal obligations or protect our rights

4. Cookies

We use cookies to enhance your browsing experience and collect usage data. You can adjust your browser settings to refuse cookies, but this may affect certain functionalities of the website.

5. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or delete your data

  • Withdraw consent at any time

  • Object to data processing

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [insert email address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.